Tag Archives: Communication

Challenging behaviours in others: a four-step process

Challenging others’ behaviours is not easy. Not only have you got to offer feedback to someone who has just upset you in some way, you have to run the risk of them becoming upset themselves and also risk the relationship … Continue reading

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Mind The Gap – Think before you speak!

When I’m traveling by train or on the underground in the UK I often see the words ‘Mind The Gap’ painted on the platform edge. The phrase is also often spoken through a recorded message. This is obviously to warn … Continue reading

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Express yourself – articulating your emotional needs is paramount

As an Englishman, if I were to be stereotyped I’m sure the caricature would include a ‘stiff upper lip’ and ‘repressed emotions’. I’m not sure the former is accurate but the latter is, for me, where my stereotype is sometimes … Continue reading

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